A reference for Microsoft business apps
Practical guides to Dynamics 365.
Plain-English explanations of Business Central, Finance and Supply Chain, the CRM apps, the Power Platform, and how they fit together — without the marketing fog.
Topics
Foundations38
What Dynamics 365 is and how the apps fit togetherBusiness Central107
SMB ERP — finance, sales, inventory, manufacturing, AL extensionsFinance & SCM84
Enterprise ERP — Finance and Supply Chain Management on F&OCustomer Engagement114
Sales, Customer Service, Field Service, Project Operations, DataversePower Platform52
Power Apps, Power Automate, Power BI, Copilot Studio, ALMIntegrations48
Connecting Dynamics 365 to Azure, partner systems, and the webImplementation42
Methodology, partner selection, data migration, change managementIndustries29
How Dynamics 365 fits specific verticalsMigrations6
Coming from other systems or growing into the next tierLearning paths
View all →Getting started with Dynamics 3658 steps
From scratch: what Dynamics 365 is, how the apps fit together, and how to pick the right ones for your business.Business Central from scratch12 steps
Foundational concepts for understanding and implementing Business Central — the SMB ERP in the Dynamics family.Implementing Finance and Operations13 steps
End-to-end view of an F&O implementation — environment strategy, data, customisation, cutover, and operations.CRM & Customer Engagement basics11 steps
Foundations of the Dynamics 365 CRM apps — Sales, Customer Service, Field Service — and the Dataverse platform underneath.Recently updated
View all →- Dynamics 365 for media and entertainmentHow Dynamics 365 fits media companies — publishers, broadcasters, streaming services, sports — advertising sales, audience engagement, rights management, and the integration with industry-specific platforms.2027-04-26
- Dynamics 365 for automotiveHow Dynamics 365 fits the automotive industry — OEM, dealer, supplier scenarios — connected vehicle, dealer management, and the integration with industry-specific platforms.2027-04-24
- Dynamics 365 for 3PL and logisticsHow Dynamics 365 fits third-party logistics, warehousing, and freight forwarding — operational visibility, customer engagement, billing complexity, and integration with TMS / WMS.2027-04-22
- Dynamics 365 for telecommunicationsHow Dynamics 365 fits telecom operators — subscriber management, billing complexity, network operations, B2B sales, and the integration with industry-specific platforms.2027-04-20
- Steering committee design for Dynamics 365 programsHow to structure and run a Dynamics 365 steering committee — composition, cadence, agenda, decision rights, and the discipline that keeps programs aligned.2027-04-18
- Run book operations after Dynamics 365 go-liveHow to run Dynamics 365 in steady-state — daily, weekly, monthly, and release-wave operations, with the run book that captures who does what when.2027-04-16