A reference for Microsoft business apps
Practical guides to Dynamics 365.
Plain-English explanations of Business Central, Finance and Supply Chain, the CRM apps, the Power Platform, and how they fit together — without the marketing fog.
Topics
Foundations43
What Dynamics 365 is and how the apps fit togetherBusiness Central130
SMB ERP — finance, sales, inventory, manufacturing, AL extensionsFinance & SCM89
Enterprise ERP — Finance and Supply Chain Management on F&OCustomer Engagement125
Sales, Customer Service, Field Service, Project Operations, DataversePower Platform65
Power Apps, Power Automate, Power BI, Copilot Studio, ALMIntegrations72
Connecting Dynamics 365 to Azure, partner systems, and the webImplementation42
Methodology, partner selection, data migration, change managementIndustries54
How Dynamics 365 fits specific verticalsMigrations7
Coming from other systems or growing into the next tierLearning paths
View all →Getting started with Dynamics 3659 steps
From scratch: what Dynamics 365 is, how the apps fit together, and how to pick the right ones for your business.Business Central from scratch12 steps
Foundational concepts for understanding and implementing Business Central — the SMB ERP in the Dynamics family.Implementing Finance and Operations13 steps
End-to-end view of an F&O implementation — environment strategy, data, customisation, cutover, and operations.CRM & Customer Engagement basics11 steps
Foundations of the Dynamics 365 CRM apps — Sales, Customer Service, Field Service — and the Dataverse platform underneath.Recently updated
View all →- Editing Business Central data in ExcelHow to use the Edit in Excel feature to open Business Central list data in a real spreadsheet, change it, and publish the changes back.2026-09-20
- Approving a request in Business Central workflowsHow to send a document for approval and approve or reject one in Business Central, from both the requester's and the approver's side.2026-09-19
- Item tracking with lots and serial numbers in BCHow to assign and trace lot and serial numbers on a Business Central document — receiving, shipping, and looking up where a specific unit went.2026-09-18
- Using dimensions on a sales document in Business CentralHow dimensions work on a Business Central sales document — where they default from, how to change them, and what happens when one is missing.2026-09-17
- How to apply a customer payment in Business CentralStep-by-step: record an incoming customer payment in Business Central and apply it to the right open invoice, plus how to handle partial and overpayments.2026-09-16
- How to create a purchase order in Business CentralStep-by-step: create, release, and receive a purchase order in Business Central, including what changes when you post a receipt versus an invoice.2026-09-15
Off the shelf
PricingDated list prices for Business Central, Sales, Customer Service, Finance and Operations, and the Power Platform — with a base-plus-attach calculator.TroubleshootingError references for AL, Business Central posting, Dataverse plug-ins, Power Automate, and dual-write — symptom, cause, fix, prevention.BooksThe short, verified reading list. Books that outlast portal redesigns — no invented ISBNs.ResourcesOfficial Microsoft docs, the community voices worth following, and how to stay current.